Terms and Conditions

Effective Date: May 22, 2025

Business Name: TerraGreen

Services: Turf top dressing, lawn leveling, and related lawn care services

These Terms and Conditions (“Agreement”) outline the rules and expectations for all clients (“you” or “customer”) of TerraGreen (“we,” “us,” or “our”). By scheduling or receiving services from TerraGreen, you agree to be bound by the following terms.

1. Services Provided

TerraGreen offers services including, but not limited to:
- Lawn top dressing
- Lawn leveling
- Soil amendments and turf care consulting

Specific service details, schedules, and pricing will be outlined in your estimate or invoice.

2. Scheduling & Access

- Clients are responsible for ensuring access to the service area on the scheduled date(s).
- Any delays or rescheduling due to locked gates, pets, irrigation systems running, or other obstructions may result in rescheduling fees.
- Weather conditions may impact service dates; we will communicate promptly if rescheduling is necessary.

3. Payment Terms

- Payment is due upon completion of services unless otherwise agreed in writing.
- Accepted payment methods include cash, check, and electronic payments (e.g., Zelle, Venmo, credit card).
- Late payments may incur a fee of [18 %] per month.
- Returned checks will be subject to a $35 service charge.

4. Customer Responsibilities

- Please mark or clearly identify irrigation heads, utility lines, or buried cables before service. TerraGreen is not liable for damage to unmarked underground systems.
- Keep pets and children away from work areas for safety.

5. Warranties & Guarantees

- TerraGreen stands by the quality of our work. However, results may vary due to factors outside our control, such as weather, soil conditions, watering practices, or pest activity.
- We do not guarantee grass growth, establishment, or performance unless specified in writing.
- Any warranty on materials (such as sod) will be passed along from the supplier where applicable.

6. Cancellations & Refunds

- Cancellations must be made at least 48 hours in advance.
- Deposits (if required) are refundable only with sufficient notice or if TerraGreen must cancel due to unforeseen circumstances.
- Refunds for services already performed are at TerraGreen’s sole discretion and only in the case of verifiable failure to meet agreed-upon terms.

7. Limitation of Liability

To the fullest extent permitted by law, TerraGreen shall not be liable for indirect, incidental, special, or consequential damages resulting from services rendered. Our liability is limited to the amount paid for the specific service in question.

8. Recurring Services

If you sign up for recurring or seasonal lawn care services, you agree to automatic scheduling according to the service frequency stated in your agreement (e.g., monthly, quarterly).
- You may cancel future services at any time with 7 days' written notice.
- Prices and schedules are subject to change with notice.
- Missed or skipped services may still be billed unless canceled in advance.

9. Privacy Policy

TerraGreen Terms and Conditions / Privacy Policy

TerraGreen respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending appointment information, service or order information, follow-up messaging, discount codes, and promotions.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies.

Contact TerraGreen at (214) 865-8285 or info@terragreenturf.com (mailto:info@terragreenturf.com) for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@terragreenturf.com (mailto: info@terragreenturf.com) or (214) 865-8285. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. TerraGreen will not sell, rent, or share the collected mobile numbers.

Contact:
TerraGreen
Email: info@terragreenturf.com
Phone: 214-865-8285
Website: terragreenturf.com

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website or communicated in writing. Continued use of our services after such updates constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of the state of Texas, without regard to conflict of law principles.